Getting Assistance

For assistance with completing your PA-100, go to PA100 Help/Instructions on the left hand side navigation bar.

If you are still unable to find an answer to your question, you may submit a question electronically through the Department of Revenue’s Online Customer Service Center or by calling our Customer Experience Center at 717-787-1064 between 8 a.m. and 4:30 p.m. on weekdays (Monday through Friday). Taxpayers with special hearing and speaking needs are encouraged to call 1-800-447-3020.

The Department of Revenue also maintains a toll free service to assist taxpayers with general information, tax forms and schedules. For assistance, call 1-888-PATAXES. Information and forms are also available by visiting